If you aren’t 100% happy with your phone just return it to us in the same condition within 30 days for a refund of the purchase price.
If you have any issues with the phone in the first 6-12 months, we will repair, replace, or refund the device.
We use Australia Post Service for delivery to residential/business addresses and AusPost to PO Boxes and some regional locations.
Our phones are network unlocked, meaning you can use any compatible SIM card on your device (unless very clearly stated in the listing)
Industry leading inspection process, Every single product undergoes an extensive 72 point inspection process that ensures that it meets the high standards that you deserve.
"I checked online and saw a very competitive price ordered the phone on a Friday morning and picked it up from our country SA Post Office on Monday around noon. I would recommend this company anytime."
"Great price, fast shipping, works really well couldn’t be happier! I’ll definitely be ordering again from these guys and will look here before paying full price in the retail shops."
"I received my purchase the next day as advertised. The quality and price were as I expected. The item was described as being in excellent condition and it arrived as such."
"Excellent refurbished phone, looks brand new and functions as a new phone, no problems. Excellent communication with the company and postage was super fast."
Received my Google Pixel 4 within 48hrs of ordering online. I purchased an 'excellent' condition refurbished phone for half the price of a brand new one. The phone is spotless and in perfect condition. Thank you for the service!
I clicked on a Facebook add for a refurbished iPhone. It's the first time I have purchased a refurbished product and it looked almost new with only a couple of minor marks. Came quick, thanks. I'll tell my friends
I bought an iPhone 11 and was very happy with the fast shipping, good customer service and excellent condition of the device
I ordered a phone from Certified Tech Direct and received it the following day. I can't believe how quickly they sent it out. Customer service was very good, they answered all my questions. Definitely recommend Certified Tech Direct to my friends and family.