About Us

Find Out Why We Are #1.

 

We passionately believe that everyone should have access to premium devices without the premium price tag.

We are an Australian owned and operated company. We are specialists in providing new, used and ex-demo mobile devices. We find the best quality technology in Australia, put it through an in-depth industry-leading testing, inspection and grading. Every device that comes to you is covered by our 30 Day Satisfaction Guarantee and a 6 Month Warranty or Manufactures Warranty. We understand how important it is to deal with a reputable retailer, we supply secure PayPal payment options for your peace of mind. 

At Certified Tech Direct, we know there is a better way to provide new and used technology. The best quality devices should be given to everyone and we are excited to share it with you.

 

Our customers love us

We understand some customers may have some reservations when purchasing pre-owned devices, for this reason, we have gone the extra mile to ensure you are completely happy with your purchase. We are in communication with you every step of the way, we are here for you even after you receive your purchase.

 

Our people

We invest in our people, ensuring they are equipped with the ability to excel at their job. We support our people to meet their full potential and strive for excellence. We choose to invest in quality equipment and physical infrastructure allowing us to provide premium products to our customers.

Our dedicated technicians perform detailed device analysis, identifying any defects and ensuring connections are fully functional this guarantees our products perform at optimum levels for every customer. Our specialist technicians are equipped with leading induction processes that provide a roadmap to their training and testing procedures.

Quality is our main focus. We are committed to providing customers with high quality dependable mobile devices that adhere to industry requirements. Our Quality Control System is designed to focus on our customer needs, identify opportunities to serve our customers better, maintain our quality standards, measure the quality of our service, and continually develop our internal systems.

We strive to excel in customer service. This means we support all our customers with an opportunity to review our service and products. All customers are backed by our 30 Day Customer Satisfaction Guarantee and 7 Day Customer Service Support (9AM-7PM AEST).

At Certified Tech Direct we deliver devices that enable people to stay connected, we aspire to give exceptional value on all devices so that customers can’t imagine ever paying full price for a device again.