iPhone 6 isn't simply bigger it's better in every way. Larger, yet dramatically thinner. More powerful, but remarkably power efficient. With a smooth metal surface that seamlessly meets the new Retina HD display. It's one continuous form where hardware and software function in perfect unison, creating a new generation of iPhone that's better by any measure.
Please note the phone will be shipped in a generic white box with a USB cable only as confirmed in the package contents tab.
Industry leading 15 Point Inspection process - EVERY single product undergoes an extensive 15 point inspection process that ensures that it meets the high standards that you deserve.
Clear and simple grading - To ensure that you know what you are buying and get what you expect, we provide a clear grading guideline that shows what physical condition the phone is in. We also provide example images of the phone along with a stock image.
1 x Apple iPhone 6 16GB Rose Gold Excellent Condition with Faulty Touch ID
1 x Wall Charger 1 x USB Cable 1 x White Gift Box
1 x Earphones
1 x Sim Eject Tool
All items are graded based on their cosmetic appearance as FAIR, GREAT, EXCELLENT, AS NEW OR BRAND NEW. Certified Tech Direct are very careful to make sure that we correctly grade the devices but ultimately it is a subjective exercise. We supply indicative photos in the listing to give you a clear guide of what you can expect and we have a grading video that details examples of the various grade options available.
If you have any concerns at all upon receiving your phone please contact us via email and we will work with you to get a fair resolution. Please don't open a return case before discussing it with our team.
As New – Device is as close to a brand new device as possible. Marks, if ever, will be microscopic.
Excellent – Device looks “as new” (only microscopic surface marks or very fine scratches). This phone is ex-demo or change of mind return and is very lightly used.
Great – Device is in very good cosmetic condition, shows light signs of wear (minor surface scratches or scuff marks). Device has been very well looked after and is in very tidy condition.
Used / Fair – Device has been used and shows signs of normal wear and tear (surface scratches and marks). Our best value option. Functions 100% is backed by our 30 day satisfaction guarantee and 6 month warranty.
All phone batteries have different capacity and the amount of time that they will last depends on capacity and type of usage. Certified Tech Direct tests every battery to ensure that it is above 80% of its original manufactured capacity.
From time to time the capacity of the battery drops unexpectedly, causing issues. Batteries ARE covered by warranty – to take advantage of this warranty please contact us at firstname.lastname@example.org and we will diagnose the problem and resolve it for you immediately.
We know that you will be delighted by the phone we send you and we back that with a 30-Day satisfaction guarantee. If you aren’t 100% happy with your phone just return it to us in the same condition for a full refund.
All you need to do is contact us within thirty (30) days of receiving your phone. If the return is for change of mind you will need to pay the return postage.
Terms & Conditions - 30 Days 100% Satisfaction Guarantee
You may return your item for repair or replacement within thirty (30) days of receiving your item.
The customer is required to obtain a return authorisation from the Certified Tech Direct Customer Service Team before returning the item. Repair, or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative.
The item must be received within thirty (30) days of Certified Tech Direct issuing the return authorisation code to you.
Shipping back to the nominated Certified Tech Direct address is the responsibility of the customer and transfer of ownership does not occur until the item has been received, accepted, and inspected.
If the return is for change of mind the customer is responsible for shipping charges.
Any variation where the received item varies from the described specifications on the website must be raised with Certified Tech Direct within thirty (30) days of receipt.
All of our products are tested to the highest standards and we stand behind their quality. If you have any issues with the phone in the first 6 months we will repair or replace the device.
NEW Products come with Manufacturer Warranty as stated in product description.
Terms & Conditions - 6 Month Repair or Replacement Warranty
This warranty covers any faults that occur in the first 6 months after receiving the device. This excludes faults caused by the way the device is treated and/or used by the customer (e.g. physical damage, water ingress, installation of non-manufacturer software)
You are required to obtain a Return Authorisation from the Certified Tech Direct Customer Service Team before returning the item. Repairs or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative.
The item must be received within thirty (30) days of Certified Tech Direct issuing the Return Authorisation code to you.
If the device damage is found to be caused by the customer and their usage of the device it will not be covered by warranty and will be returned to the customer without repair. This will be done at the customer’s expense.
Once warranty claim is deemed valid, Certified Tech Direct may, at its discretion:
Replace the device (for a like condition device of the same model) OR
Repair the identified fault
The cost of shipping back to the nominated Certified Tech Direct address is the responsibility of the customer. Transfer of ownership does not occur until the item has been received, inspected and the replacement OR repair offer confirmed.
If you have any questions or feedback regarding an order please contact us through eBay messages. We have people standing by to answer your questions and generally respond to all message within a couple of hours during business hours.
Please keep in mind that our regular days of trade and store hours are Monday - Friday 9AM - 5PM AEST. We are unable to respond to any questions outside those times. We do not trade on public holidays in the state of New South Wales, Australia and will not be able to respond to questions on these days either.
You are required to obtain a return authorisation from the Certified Tech Direct Customer Service Team before returning any item. Repair, refund or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative.
The term ‘Certified Tech Direct’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 71 600 400 780. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
your contact details, including email address, mailing address, street address and/or telephone number
your age and/or date of birth
your credit card or payment details (through our third party payment processor)
your preferences and/or opinions
details of products and services we have provided to you and/or that you have enquired about, and our response to you
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour
information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider
additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information
any other personal information requested by us and/or provided by you or a third party
We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information
We may collect, hold, use and disclose personal information for the following purposes:
to enable you to access and use our Site, associated applications and associated social media platforms
to contact and communicate with you
for internal record keeping, administrative purposes, invoicing and billing purposes
for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms
to run competitions and/or offer additional benefits to you
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
to comply with our legal obligations and resolve any disputes that we may have
Disclosure of personal information to third parties
We may disclose personal information to:
our employees, contractors and/or related entities
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred
credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia
third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia
By providing us with personal information, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act and if any third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.
COPPA (Children Online Privacy Protection Act) of the U.S.A
The Children's Online Privacy Protection Act of 1998 is a United States federal law, located at 15 U.S.C. §§ 6501–6506. When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Your rights and controlling your personal information
Restrict: If you have previously agreed to us using your personalinformation for direct marketing purposes, you may change your mind at any timeby contacting us using the details below.
Access: You may request details of the personal information thatwe hold about you. An administrative fee may be payable for the provision ofsuch information.
Correction: If you believe that any information we hold about you isinaccurate, out of date, incomplete, irrelevant or misleading, please contactus using the details below. We will take reasonable steps to correct anyinformation found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you wish to make a complaint about how we havehandled your personal information, please contact us using the details belowand provide us with full details of the complaint. We will promptly investigateyour complaint and respond to you, in writing, setting out the outcome of ourinvestigation and the steps we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out ofcommunications (including marketing communications), please contact us usingthe details below or opt-out using the opt-out facilities provided in thecommunication.
Storage and security
We arecommitted to ensuring that the personal information we collect is secure. Inorder to prevent unauthorised access or disclosure, we have put in placesuitable physical, electronic and managerial procedures to safeguard and securethe personal nformation and protect it from misuse, interference, loss andunauthorised access, modification and disclosure.
Cookies and web beacons
We may useweb beacons on our Site from time to time. Web beacons (also known as ClearGIFs) are small pieces of code placed on a web page to monitor the visitor'sbehaviour and collect data about the visitor's viewing of a web page. For example, web beacons can be used to count the users who visit a web page or todeliver a cookie to the browser of a visitor viewing that page.
Links to other websites
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN SPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email email@example.com and we will promptly remove you from ALL correspondence.