If you aren’t 100% happy with your phone just return it to us in the same condition within 30 days for a refund of the purchase price.
If you have any issues with the phone in the first 6-12 months, we will repair, replace, or refund the device.
We use Australia Post Service for delivery to residential/business addresses and AusPost to PO Boxes and some regional locations.
Our phones are network unlocked, meaning you can use any compatible SIM card on your device (unless very clearly stated in the listing)
Industry leading inspection process, Every single product undergoes an extensive 72 point inspection process that ensures that it meets the high standards that you deserve.
The next generation of Multi-Touch.
iPhone 6s introduces an entirely new way to interact with your phone. For the first time, iPhone senses how much pressure you apply to the display. In addition to familiar Multi-Touch gestures like Tap, Swipe, and Pinch, 3D Touch introduces Peek and Pop. This brings a new dimension of functionality to the iPhone experience. And when you use 3D Touch, your iPhone responds with subtle taps. So not only will you see what a press can do - you'll feel it.
Introducing Peek and Pop.
Peek and Pop let you preview all kinds of content and even act on it - without having to actually open it. For example, with a light press you can Peek at each email in your inbox. Then when you want to open one, press a little deeper to Pop into it.
Peek at your emails before you open them.
3D Touch helps you get through the email in your inbox more quickly and efficiently. To Peek at a message, just press it lightly.
The content of the email appears on top of your inbox. If it's a short message and a Peek is all you need, simply stop pressing and you're back in your inbox.
If you want more than a Peek, press a little more deeply to Pop into the message for a full view - just as if you'd tapped to open it from your inbox.
Get a look at a website.
Before you actually go there.
If someone sends you a link to a website, you can Peek at it without leaving the screen you're on.
Press the link lightly and the top of the page appears just as it would in Safari. Stop pressing and you're back in your message.
If you want to open the full page in Safari, press the link a little more deeply to Pop into it.
View the photos you've taken while you're still taking new ones.
If you're taking photos and want to see the shots you've already taken, you can get a Peek simply by pressing lightly on the thumbnail image.
The thumbnail image appears along with a scrubber to help you navigate the photos you've taken. Just continue pressing and swipe left to review your photos. Let go to continue taking photos.
If you decide you want to open a photo, just press a little deeper to Pop into it. From there you can share, edit, favorite, or delete.
Get a Peek at a location just by pressing an address.
If someone sends you an address, you can Peek at it on a map without leaving the screen you're on.
Press lightly on the link and the location will appear on top of the screen. Stop pressing and you'll return to the screen where you found the address.
If you decide to explore the area in more detail, press a little more deeply to Pop into a full map.
A shortcut to the things you do the most.
Quick Actions let you do the things you do most often faster and in fewer steps. You can start a message to your favorite contacts. Or instantly bring up the camera to snap a selfie. Or immediately get directions home. Many of these actions can even be done with a single press, right from the Home screen.
Many Quick Actions work right from the Home screen and require only a single press. For example, just press the Phone icon to quickly call one of your favorite contacts.
See what you can do with Quick Actions.
Start shooting video, selfies, and more with just one press.
Press the Camera icon on the Home screen, and you can immediately snap a selfie, shoot a video, or even go straight into a camera mode such as slo-mo.
Get a conversation going faster than ever.
Simply press Messages on the Home screen to begin a new message or quickly reach out to one of your favorite contacts.
Get where you're going with fewer steps.
Just press Maps to instantly get directions home, drop a pin on your current location and send it to a friend, or search what's nearby.
All items are graded based on their cosmetic appearance as GOOD, GREAT, EXCELLENT, AS NEW OR BRAND NEW. Certified Tech Direct are very careful to make sure that we correctly grade the devices but ultimately it is a subjective exercise. We supply indicative photos in the listing to give you a clear guide of what you can expect and we have a grading video that details examples of the various grade options available.
If you have any concerns at all upon receiving your phone please contact us via email and we will work with you to get a fair resolution. Please don't open a return case before discussing it with our team.
As New – Device is as close to a brand new device as possible. Marks, if ever, will be microscopic.
Excellent – Device looks “as new” (only microscopic surface marks or very fine scratches). This phone is ex-demo or change of mind return and is very lightly used.
Great – Device is in very good cosmetic condition, shows light signs of wear (minor surface scratches or scuff marks). The device has been very well looked after and is in very tidy condition.
Good – Device has been used and shows signs of normal wear and tear (surface scratches and marks). Our best value option. Functions 100% is backed by our 30-day satisfaction guarantee and 12-month warranty.
All phone batteries have different capacity and the amount of time that they will last depends on capacity and type of usage. Certified Tech Direct tests every battery to ensure that it is above 80% of its original manufactured capacity.
From time to time the capacity of the battery drops unexpectedly, causing issues. Batteries ARE covered by warranty – to take advantage of this warranty please contact us at email@example.com and we will diagnose the problem and resolve it for you immediately.
30 Days 100% Satisfaction Guarantee
We know that you will be delighted by the phone we send you and we back that with a 30-Day satisfaction guarantee. If you aren’t 100% happy with your phone just return it to us in the same condition for a full refund.
All you need to do is contact us within thirty (30) days of receiving your phone. If the return is for change of mind you will need to pay the return postage.
Terms & Conditions - 30 Days 100% Satisfaction Guarantee
12 Month Repair or Replacement Warranty
All refurbished mobile phones, tablets, and smartwatches are tested to the highest standards and we stand behind their quality. If you have any issues with the phone in the first 12 months we will repair or replace the device.
Accessories supplied with your devices such as wall chargers, earphones, and cables are covered by Certified Tech Direct's 3-Month Warranty
BRAND NEW Products come with Manufacturer Warranty as stated in the product description.
Refurbished Accessories sold separately are also covered by Certified Tech Direct's 3-Month Warranty
Terms & Conditions - 12 Month Repair or Replacement Warranty
CertifiedTechDirect now offers an additional 12-Month Warranty which gives you additional coverage on possible wear-and-tear that you may experience with your refurbished mobile devices and tablets.
What is NOT covered:
This Extended Warranty does not cover the following:
What is covered:
The warranty covers issues or defects with any part of the device as long as the warranty terms have been followed, including but not limited to:
Active dates. The CertifiedTechDirect Care Program begins exactly twelve (12) months after the date of purchase of the product and end exactly 24 months from the purchase date.
Pricing. The CertifiedTechDirect Care Program pricing will depend on the total price of a device (excluding discount vouchers applied).
|Product Price Range||Care Program Price|
Cancellation. Either CertifiedTechDirect or the customer holds the right to cancel the Care Program Agreement with 30 days written notice.
If you have any questions or feedback regarding an order please contact us through eBay messages. We have people standing by to answer your questions and generally respond to all message within a couple of hours during business hours.
Please keep in mind that our regular days of trade and store hours are Monday - Friday 9AM - 5PM AEST. We are unable to respond to any questions outside those times. We do not trade on public holidays in the state of New South Wales, Australia and will not be able to respond to questions on these days either.
For Customer Support enquiries please contact us at firstname.lastname@example.org
You are required to obtain a return authorisation from the Certified Tech Direct Customer Service Team before returning any item. Repair, refund or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative.
To get a return authorisation please contact us at email@example.com
Buy a refurbished device & sell your old one
Reduce e-waste and save up to 40% with refurbished devices.
If you are looking to make the most environmentally conscious choices, go refurbished and don't forget to sell or donate your old device.