If you aren’t 100% happy with your phone just return it to us in the same condition within 30 days for a refund of the purchase price.
If you have any issues with the phone in the first 6-12 months, we will repair, replace, or refund the device.
We use Australia Post Service for delivery to residential/business addresses and AusPost to PO Boxes and some regional locations.
Our phones are network unlocked, meaning you can use any compatible SIM card on your device (unless very clearly stated in the listing)
Industry leading inspection process, Every single product undergoes an extensive 72 point inspection process that ensures that it meets the high standards that you deserve.
Immerse yourself in the large 6.5 inch Infinity-O Display of Galaxy A21s. A wide aspect ratio fills your screen with content from edge to edge. Watch your favorite videos, games and live streams on its HD+ display.
Galaxy A21s has a glossy and holographic finish that catches the eye. The smooth curves of the body allow for an easy and secure grip when navigating the screen. Choose from Black and White to match your unique style.
Go ultra high-res with a 48MP Main Cam for crisp, clear photos day and night. A 123° 8MP Ultra Wide Cam captures more of the view. Choose the upgraded 2MP Macro Cam for highly refined close-ups, and make sure the subject always stands out with the 2MP Depth Camera’s multiple Live Focus effects.
Quad Cam’s built-in 2MP Macro Cam (40mm) shoots with clarity and quality helping you bring out the ultra-fine details of your close-up shots. Apply natural background blur to isolate your subject and make it stand out.
Galaxy A21s has fast processing and spacious storage so you can focus on now. An advanced Octa-core processor and 3, 4/6GB of RAM deliver smooth and efficient performance. Download more and delete less with 32GB/64GB internal storage. Add even more with a 512GB microSD card.
All items are graded based on their cosmetic appearance as GOOD, GREAT, EXCELLENT, AS NEW OR BRAND NEW. Certified Tech Direct are very careful to make sure that we correctly grade the devices but ultimately it is a subjective exercise. We supply indicative photos in the listing to give you a clear guide of what you can expect and we have a grading video that details examples of the various grade options available.
If you have any concerns at all upon receiving your phone please contact us via email and we will work with you to get a fair resolution. Please don't open a return case before discussing it with our team.
As New – Device is as close to a brand new device as possible. Marks, if ever, will be microscopic.
Excellent – Device looks “as new” (only microscopic surface marks or very fine scratches). This phone is ex-demo or change of mind return and is very lightly used.
Great – Device is in very good cosmetic condition, shows light signs of wear (minor surface scratches or scuff marks). The device has been very well looked after and is in very tidy condition.
Good – Device has been used and shows signs of normal wear and tear (surface scratches and marks). Our best value option. Functions 100% is backed by our 30-day satisfaction guarantee and 12-month warranty.
All phone batteries have different capacity and the amount of time that they will last depends on capacity and type of usage. Certified Tech Direct tests every battery to ensure that it is above 80% of its original manufactured capacity.
From time to time the capacity of the battery drops unexpectedly, causing issues. Batteries ARE covered by warranty – to take advantage of this warranty please contact us at email@example.com and we will diagnose the problem and resolve it for you immediately.
|Colours||Black, White, Blue, Red|
|Capacity||32GB 2GB RAM, 32GB 3GB RAM, 64GB 3GB RAM, 64GB 4GB RAM, 64GB 6GB RAM, 128GB 3GB RAM, 128GB 4GB RAM, 128GB 6GB RAM|
|SIM||Single SIM (Nano-SIM)|
|Dimensions||163.7 x 75.3 x 8.9 mm (6.44 x 2.96 x 0.35 in)|
|Weight||192 g (6.77 oz)|
|Build||Glass front, plastic frame, plastic back|
Android 10, upgradable to Android 11, One UI 3.1
|TrueDepth Camera||48 MP, f/2.0, 26mm (wide), 1/2.0", 0.8µm, PDAF
8 MP, f/2.2, 123? (ultrawide), 1/4.0", 1.12µm
2 MP, f/2.4, (macro)
2 MP, f/2.4, (depth)
LED flash, panorama, HDR
13 MP, f/2.2, (wide), 1/3.1", 1.12µm
|Audio Calling||Voice over LTE (VoLTE)
|Power and battery||Li-Po 4025 mAh, non-removable
Fast charging 30W, 50% in 20 min (advertised)
Charging via USB to computer system or power adapter
|Operating System||Android 10, upgradable to Android 11, One UI 3.1|
30 Days 100% Satisfaction Guarantee
We know that you will be delighted by the phone we send you and we back that with a 30-Day satisfaction guarantee. If you aren’t 100% happy with your phone just return it to us in the same condition for a full refund.
All you need to do is contact us within thirty (30) days of receiving your phone. If the return is for change of mind you will need to pay the return postage.
Terms & Conditions - 30 Days 100% Satisfaction Guarantee
12 Month Repair or Replacement Warranty
All refurbished mobile phones, tablets, and smartwatches are tested to the highest standards and we stand behind their quality. If you have any issues with the phone in the first 12 months we will repair or replace the device.
Accessories supplied with your devices such as wall chargers, earphones, and cables are covered by Certified Tech Direct's 3-Month Warranty
BRAND NEW Products come with Manufacturer Warranty as stated in the product description.
Refurbished Accessories sold separately are also covered by Certified Tech Direct's 3-Month Warranty
Terms & Conditions - 12 Month Repair or Replacement Warranty
CertifiedTechDirect now offers an additional 12-Month Warranty which gives you additional coverage on possible wear-and-tear that you may experience with your refurbished mobile devices and tablets.
What is NOT covered:
This Extended Warranty does not cover the following:
What is covered:
The warranty covers issues or defects with any part of the device as long as the warranty terms have been followed, including but not limited to:
Active dates. The CertifiedTechDirect Care Program begins exactly twelve (12) months after the date of purchase of the product and end exactly 24 months from the purchase date.
Pricing. The CertifiedTechDirect Care Program pricing will depend on the total price of a device (excluding discount vouchers applied).
|Product Price Range||Care Program Price|
Cancellation. Either CertifiedTechDirect or the customer holds the right to cancel the Care Program Agreement with 30 days written notice.
If you have any questions or feedback regarding an order please contact us through eBay messages. We have people standing by to answer your questions and generally respond to all message within a couple of hours during business hours.
Please keep in mind that our regular days of trade and store hours are Monday - Friday 9AM - 5PM AEST. We are unable to respond to any questions outside those times. We do not trade on public holidays in the state of New South Wales, Australia and will not be able to respond to questions on these days either.
For Customer Support enquiries please contact us at firstname.lastname@example.org
You are required to obtain a return authorisation from the Certified Tech Direct Customer Service Team before returning any item. Repair, refund or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative.
To get a return authorisation please contact us at email@example.com
Buy a refurbished device & sell your old one
Reduce e-waste and save up to 40% with refurbished devices.
If you are looking to make the most environmentally conscious choices, go refurbished and don't forget to sell or donate your old device.