If you aren’t 100% happy with your phone just return it to us in the same condition within 30 days for a refund of the purchase price.
If you have any issues with the phone in the first 6-12 months, we will repair, replace, or refund the device.
We use Australia Post Service for delivery to residential/business addresses and AusPost to PO Boxes and some regional locations.
Our phones are network unlocked, meaning you can use any compatible SIM card on your device (unless very clearly stated in the listing)
Industry leading inspection process, Every single product undergoes an extensive 72 point inspection process that ensures that it meets the high standards that you deserve.
The Sony Xperia XZ Premium is an Android smartphone manufactured and marketed by Sony. One of the first smartphone manufactured by Sony to utilize the USB-C connectivity for charging and data transfer. Compared to its predecessors, the rear camera of the Xperia XZ now has laser autofocus, a first for Sony, built-in alongside the hybrid contrast/phase detection autofocus also found on the previous flagship. It also the first Sony device to sport an RGBC-IR color sensor to assist the image sensor in capturing accurate colors, temperature and white balance and the first smartphone to feature a five-axis digital image stabilization system for capturing blur-free photos and videos.
Please note the phone will be shipped in a retail white box with a USB cable only as confirmed in the package contents tab.
Industry leading 72 Point Inspection process - EVERY single product undergoes an extensive 15 point inspection process that ensures that it meets the high standards that you deserve.
Clear and simple grading - To ensure that you know what you are buying and get what you expect, we provide a clear grading guideline that shows what physical condition the phone is in. We also provide example images of the phone along with a stock image.
1 x Sony Xperia XZ Premium G8141
1 x Wall Charger
1 x USB Cable
1 x White Gift Box
Cosmetic Grading
All items are graded based on their cosmetic appearance as GOOD, GREAT, EXCELLENT, AS NEW OR BRAND NEW. Certified Tech Direct are very careful to make sure that we correctly grade the devices but ultimately it is a subjective exercise. We supply indicative photos in the listing to give you a clear guide of what you can expect and we have a grading video that details examples of the various grade options available.
If you have any concerns at all upon receiving your phone please contact us via email and we will work with you to get a fair resolution. Please don't open a return case before discussing it with our team.
As New – Device is as close to a brand new device as possible. Marks, if ever, will be microscopic.
Excellent – Device looks “as new” (only microscopic surface marks or very fine scratches). This phone is ex-demo or change of mind return and is very lightly used.
Great – Device is in very good cosmetic condition, shows light signs of wear (minor surface scratches or scuff marks). The device has been very well looked after and is in very tidy condition.
Good – Device has been used and shows signs of normal wear and tear (surface scratches and marks). Our best value option. Functions 100% is backed by our 30-day satisfaction guarantee and 12-month warranty.
Battery Performance
All phone batteries have different capacity and the amount of time that they will last depends on capacity and type of usage. Certified Tech Direct tests every battery to ensure that it is above 80% of its original manufactured capacity.
From time to time the capacity of the battery drops unexpectedly, causing issues. Batteries ARE covered by warranty – to take advantage of this warranty please contact us at customer.support@certifiedtechdirect.com.au and we will diagnose the problem and resolve it for you immediately.
SPECIFICATIONS
| Specifications: | ||
| 2G Network | GSM 850 / 900 / 1800 / 1900 | |
| 3G Network | HSDPA 800 / 850 / 900 / 1700(AWS) / 1900 / 2100 | |
| 4G Network | LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 17(700), 19(800), 20(800), 26(850), 28(700), 29(700), 32(1500), 38(2600), 39(1900), 40(2300), 41(2500) | |
| SIM | Single SIM (Nano-SIM) | |
| Dimensions | 156 x 77 x 7.9 mm (6.14 x 3.03 x 0.31 in) | |
| Weight | 195 g (6.88 oz) | |
| Type | IPS LCD capacitive touchscreen, 16M colors | |
| Size | 5.46 inches, 82.2 cm2 (~68.4% screen-to-body ratio) | |
| Resolution | 3840 x 2160 pixels, 16:9 ratio (~807 ppi density) | |
| Multitouch | Yes, up to 10 fingers | |
| Protection |
Corning Gorilla Glass 4 |
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- HDR10 compliant
- Triluminos display
- X-Reality Engine
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| Alert Types | Vibration; MP3, WAV ringtones | |
| Loudspeaker | Yes, with stereo speakers | |
| 3.5mm Jack | Yes | |
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- 24-bit/192kHz audio
- Active noise cancellation with dedicated mic
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| Card Slot | microSD, up to 400 GB | |
| Internal | 64 GB, 4 GB RAM | |
| GPRS | Yes | |
| EDGE | Yes | |
| Speed | HSPA 42.2/5.76 Mbps, LTE-A (2CA) Cat16 1024/150 Mbps | |
| WLAN | Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot | |
| Bluetooth | -5.0, A2DP, aptX HD, LE | |
| NFC | Yes | |
| USB | 3.1, Type-C 1.0 reversible connector; USB Host | |
| Primary | 19 MP (f/2.0, 25mm, 1/2.3"), gyro EIS, predictive phase detection and laser autofocus, LED flash | |
| Features | Geo-tagging, touch focus, face/smile detection, panorama, HDR | |
| Video | 2160p@30fps, 720p@960fps, HDR | |
| Secondary | 13 MP (f/2.0, 22mm, 1/3", 1.12µm), 1080p | |
| OS | Android 7.1 (Nougat), upgradable to Android 8.0 (Oreo) | |
| Chipset | Qualcomm MSM8998 Snapdragon 835 | |
| CPU | Octa-core (4x2.45 GHz Kryo & 4x1.9 GHz Kryo) | |
| GPU | Adreno 540 | |
| Sensors | Fingerprint (side-mounted, region dependent), accelerometer, gyro, proximity, barometer, compass, color spectrum | |
| Messaging | SMS(threaded view), MMS, Email, IM, Push Email | |
| Browser | HTML5 | |
| Radio | No | |
| GPS | Yes, with A-GPS, GLONASS, BDS, GALILEO | |
| Java | No | |
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- Fast battery charging (Quick Charge 3.0)
- Xvid/MP4/H.265 player
- MP3/eAAC+/WAV/FLAC player
- Document viewer
- Photo viewer/editor
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Non-removable Li-Ion 3230 mAh battery
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| SKU | SONG8141 |
| Brand | Sony |
| Unit Of Measure | ea |
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30 Days 100% Satisfaction GuaranteeWe know that you will be delighted by the phone we send you and we back that with a 30-Day satisfaction guarantee. If you aren’t 100% happy with your phone just return it to us in the same condition for a full refund. All you need to do is contact us within thirty (30) days of receiving your phone. If the return is for change of mind you will need to pay the return postage. Terms & Conditions - 30 Days 100% Satisfaction Guarantee
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12 Month Repair or Replacement WarrantyAll refurbished mobile phones, tablets, and smartwatches are tested to the highest standards and we stand behind their quality. If you have any issues with the phone in the first 12 months we will repair or replace the device. Accessories supplied with your devices such as wall chargers, earphones, and cables are covered by Certified Tech Direct's 3-Month Warranty BRAND NEW Products come with Manufacturer Warranty as stated in the product description. Refurbished Accessories sold separately are also covered by Certified Tech Direct's 3-Month Warranty Terms & Conditions - 12 Month Repair or Replacement Warranty
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CertifiedTechDirect now offers an additional 12-Month Warranty which gives you additional coverage on possible wear-and-tear that you may experience with your refurbished mobile devices and tablets.
What is NOT covered:
This Extended Warranty does not cover the following:
What is covered:
The warranty covers issues or defects with any part of the device as long as the warranty terms have been followed, including but not limited to:
Active dates. The CertifiedTechDirect Care Program begins exactly twelve (12) months after the date of purchase of the product and end exactly 24 months from the purchase date.
Pricing. The CertifiedTechDirect Care Program pricing will depend on the total price of a device (excluding discount vouchers applied).
| Product Price Range | Care Program Price |
| under $500 | A$39.99 |
| $501-$1200 | A$59.99 |
| $1201-$2000 | A$79.99 |
Cancellation. Either CertifiedTechDirect or the customer holds the right to cancel the Care Program Agreement with 30 days written notice.
SUPPORTIf you have any questions or feedback regarding an order please contact us through eBay messages. We have people standing by to answer your questions and generally respond to all message within a couple of hours during business hours. Please keep in mind that our regular days of trade and store hours are Monday - Friday 9AM - 5PM AEST. We are unable to respond to any questions outside those times. We do not trade on public holidays in the state of New South Wales, Australia and will not be able to respond to questions on these days either. For Customer Support enquiries please contact us at customer.support@certifiedtechdirect.com.au |
RETURNSYou are required to obtain a return authorisation from the Certified Tech Direct Customer Service Team before returning any item. Repair, refund or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative. To get a return authorisation please contact us at customer.support@certifiedtechdirect.com.au |
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