Samsung Galaxy A5 2017 A520F 32GB 4G Smartphone Unlocked AU Model

12 MONTH WARRANTY - 100% TESTED - EXPRESS DELIVERY

Samsung Galaxy A5 2017 A520F 32GB Black 4G (Good Condition)

Available Options
Warranty Option

The first Samsung smartphone with a full metal body, the Samsung Galaxy A5 2017 boasts an innovative, luxurious design and a stunning 5.2" qHD sAMOLED display. You can feel the exceptional quality of the sleek full metal body in your hand. Forearms weren't meant to be a distraction in your photos. With the Samsung Galaxy A5 2017 you don't need to touch the button when taking selfies. Snap a selfie with your voice1 or palm and make your friends think your own personal photographer is following you around. With Samsung's image detection and voice recognition software, the Samsung Galaxy A5 2017 is taking the selfie to the next level.

Please note the phone will be shipped in a retail white box with a USB cable only as confirmed in the package contents tab.

Industry leading 72 Point Inspection process - EVERY single product undergoes an extensive 15 point inspection process that ensures that it meets the high standards that you deserve.

Clear and simple grading - To ensure that you know what you are buying and get what you expect, we provide a clear grading guideline that shows what physical condition the phone is in. We also provide example images of the phone along with a stock image.

1 x Samsung Galaxy A5 2017 A520F
1 x Wall Charger
1 x USB Cable
1 x White Gift Box

Cosmetic Grading

All items are graded based on their cosmetic appearance as GOOD, GREAT, EXCELLENT, AS NEW OR BRAND NEW. Certified Tech Direct are very careful to make sure that we correctly grade the devices but ultimately it is a subjective exercise. We supply indicative photos in the listing to give you a clear guide of what you can expect and we have a grading video that details examples of the various grade options available.

If you have any concerns at all upon receiving your phone please contact us via email and we will work with you to get a fair resolution. Please don't open a return case before discussing it with our team.

As New – Device is as close to a brand new device as possible. Marks, if ever, will be microscopic.

Excellent – Device looks “as new” (only microscopic surface marks or very fine scratches). This phone is ex-demo or change of mind return and is very lightly used.

Great – Device is in very good cosmetic condition, shows light signs of wear (minor surface scratches or scuff marks). The device has been very well looked after and is in very tidy condition.

Good – Device has been used and shows signs of normal wear and tear (surface scratches and marks). Our best value option. Functions 100% is backed by our 30-day satisfaction guarantee and 12-month warranty.

Battery Performance

All phone batteries have different capacity and the amount of time that they will last depends on capacity and type of usage. Certified Tech Direct tests every battery to ensure that it is above 80% of its original manufactured capacity.

From time to time the capacity of the battery drops unexpectedly, causing issues. Batteries ARE covered by warranty – to take advantage of this warranty please contact us at customer.support@certifiedtechdirect.com.au and we will diagnose the problem and resolve it for you immediately.

SPECIFICATIONS

Processor
CPU Speed:	1.9GHz
CPU Type:	Octa-Core
Display
Size (Main Display):	5.2 inches, 74.5 cm2 (~71.5% screen-to-body ratio)
Resolution (Main Display):	1080 x 1920 pixels, 16:9 ratio (~424 ppi density)(HD)
Technology (Main Display):	Super AMOLED
Color Depth (Main Display):	16M
Size (Sub Display):	N/A (N/A)
S Pen Support:	No
Camera
Video Recording Resolution:	1080p@30fps
Main Camera - Resolution:	16 MP (f/1.9, 27mm), AF, LED flash
Front Camera - Resolution:	16 MP, f/1.9, 1080p
Main Camera - Flash:	Yes
Main Camera - Auto Focus:	Yes
Memory
RAM Size (GB):	3 GB
ROM Size (GB):	32GB / 64GB
External Memory Support:	MicroSD (Up to 64GB)
Network/Bearer
SIM:	Single-SIM
SIM size:	Nano-SIM
Infra:	4G LTE FDD
2G GSM:	GSM 850 / 900 / 1800 / 1900
3G UMTS:	HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
4G LTE:	LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 17(700), 20(800), 28(700), 38(2600), 40(2300), 41(2500)
ANT+:	Yes
Earjack:	3.5mm Stereo
Wi-Fi Direct:	Yes
NFC:	Yes
USB Version:	2.0, Type-C 1.0 reversible connector
MHL:	No
DLNA Support:	No
Bluetooth Profiles:	4.2, A2DP, EDR, LE
Location Technology:	GPS, Glonass
Wi-Fi:	802.11 a/b/g/n 2.4+5GHz, HT40
Bluetooth Version:	Bluetooth v4.0
PC Sync.:	Kies
Operating System
OS:	Android 6.0.1 (Marshmallow), upgradable to Android 8.0 (Oreo)
General
Form Factor:	Touchscreen Bar
Dimension (HxWxD, mm):	146.1 x 71.4 x 7.9 mm (5.75 x 2.81 x 0.31 in)
Weight (g):	157 g (5.54 oz)
Sensors
Sensors:	Fingerprint (front-mounted), accelerometer, gyro, proximity, compass, barometer
Battery
Talk Time	Up to 16 h (3G)
Music Play:	Up to 53 h
Standard Battery Capacity (mAh):	Non-removable Li-Ion 3000 mAh battery
Removable:	No
Audio and Video
Video Playing Format:	MP4, M4V, 3GP, WMV, ASF, AVI, FLV, MKV, WEBM
Video Playing Resolution:	1080p@30fps
Audio Playing Format:	MP3, M4A, 3GA, AAC, OGG, OGA, WAV, WMA, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA

SKU	SAMA520F
Brand	Samsung


30 Days 100% Satisfaction Guarantee We know that you will be delighted by the phone we send you and we back that with a 30-Day satisfaction guarantee. If you aren’t 100% happy with your phone just return it to us in the same condition for a full refund. All you need to do is contact us within thirty (30) days of receiving your phone. If the return is for change of mind you will need to pay the return postage. Terms & Conditions - 30 Days 100% Satisfaction Guarantee You may return your item for repair or replacement within thirty (30) days of receiving your item. The customer is required to obtain a return authorisation from the Certified Tech Direct Customer Service Team before returning the item. Repair, or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative. The item must be received within thirty (30) days of Certified Tech Direct issuing the return authorisation code to you. Shipping back to the nominated Certified Tech Direct address is the responsibility of the customer and transfer of ownership does not occur until the item has been received, accepted, and inspected. If the return is for change of mind the customer is responsible for shipping charges. Any variation where the received item varies from the described specifications on the website must be raised with Certified Tech Direct within thirty (30) days of receipt. All questions should be directed to through our contact for here or email customer.support@certifiedtechdirect.com.au



12 Month Repair or Replacement Warranty All refurbished mobile phones, tablets, and smartwatches are tested to the highest standards and we stand behind their quality. If you have any issues with the phone in the first 12 months we will repair or replace the device. Accessories supplied with your devices such as wall chargers, earphones, and cables are covered by Certified Tech Direct's 3-Month Warranty BRAND NEW Products come with Manufacturer Warranty as stated in the product description. Refurbished Accessories sold separately are also covered by Certified Tech Direct's 3-Month Warranty Terms & Conditions - 12 Month Repair or Replacement Warranty Orders placed starting December 1, 2020 are entitled to Certified Tech Direct's 12 month warranty This warranty covers any faults that occur in the first 12 months after receiving the device. This excludes faults caused by the way the device is treated and/or used by the customer (e.g. physical damage, water ingress, installation of non-manufacturer software) You are required to obtain a Return Authorisation from the Certified Tech Direct Customer Service Team before returning the item. Repairs or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative. The item must be received within thirty (30) days of Certified Tech Direct issuing the Return Authorisation code to you. If the device damage is found to be caused by the customer and their usage of the device it will not be covered by warranty and will be returned to the customer without repair. This will be done at the customer’s expense. Once warranty claim is deemed valid, Certified Tech Direct may, at its discretion: Replace the device (for a like condition device of the same model) OR Repair the identified fault The cost of shipping back to the nominated Certified Tech Direct address is the responsibility of the customer. Transfer of ownership does not occur until the item has been received, inspected and the replacement OR repair offer confirmed.

CertifiedTechDirect Care Program

CertifiedTechDirect now offers an additional 12-Month Warranty which gives you additional coverage on possible wear-and-tear that you may experience with your refurbished mobile devices and tablets.

What is NOT covered:
This Extended Warranty does not cover the following:

Any physical damage, including but not limited to cracked or broken screens.
Any device that has internal evidence of liquid damage.
Any damage that is deemed induced by the customer.

What is covered:
The warranty covers issues or defects with any part of the device as long as the warranty terms have been followed, including but not limited to:

faults with the speakers
charging port
buttons (power, volume rocker)
microphone, and
screen (as long as no physical damage is present).

CertifiedTechDirect Care Program Terms and Conditions

Active dates. The CertifiedTechDirect Care Program begins exactly twelve (12) months after the date of purchase of the product and end exactly 24 months from the purchase date.

Pricing. The CertifiedTechDirect Care Program pricing will depend on the total price of a device (excluding discount vouchers applied).

Product Price Range	Care Program Price
under $500	A$39.99
$501-$1200	A$59.99
$1201-$2000	A$79.99

Cancellation. Either CertifiedTechDirect or the customer holds the right to cancel the Care Program Agreement with 30 days written notice.

SUPPORT

If you have any questions or feedback regarding an order please contact us through eBay messages. We have people standing by to answer your questions and generally respond to all message within a couple of hours during business hours.

Please keep in mind that our regular days of trade and store hours are Monday - Friday 9AM - 5PM AEST. We are unable to respond to any questions outside those times. We do not trade on public holidays in the state of New South Wales, Australia and will not be able to respond to questions on these days either.

For Customer Support enquiries please contact us at customer.support@certifiedtechdirect.com.au

RETURNS

You are required to obtain a return authorisation from the Certified Tech Direct Customer Service Team before returning any item. Repair, refund or replacement will not be processed until the item has been received and inspected by a Certified Tech Direct representative.

To get a return authorisation please contact us at customer.support@certifiedtechdirect.com.au